FAQ

If my jewellery is broken after opening package, can I repair? Any warranty?

Yes. We can offer 7 day warranty after selling. But we will not cover shipping cost. Please email the photo of the product and invoice no. to bastet.jewellery@outlook.com. We will instruct you the next steps.
Can I buy the jewellery creation by PayPal?

Yes. You can. Please contact us at bastet.jewellery@outlook.com. We can instruct you the steps.
Can I use any Gift Cards?

We will launch some gift cards in the future. But not for now!
Do you sell Jewellery boxes?

No. We do not sell any Jewellery Boxes. But if you want to get our Bastet Jewellery Box, please send a message in chat-box. We can provide a jewellery box with extra charge. Keep your jewellery safe with our range of jewellery boxes in different sizes with a logo embossed lid. Please note our jewellery boxes are not tarnish free, to keep your jewellery sparkling we recommend to use our jewellery care kit and polishing cloth.